Project Policy

Clear expectations help create successful projects and positive working relationships.

Every Project Is Unique

Every business has different goals, systems, workflows, and marketing requirements.

Because of this, all services provided by Natalia Matulessy are tailored to the specific needs of each client rather than delivered through a one-size-fits-all package.

To ensure clarity and mutual understanding, a written project agreement or contract is issued for every client engagement.

Project Agreements

Before work begins, clients will receive a project agreement outlining the specific details of the engagement.

Depending on the nature of the project, the agreement may include:

Scope of work
Project deliverables
Timeline and deadlines
Payment terms
Revision allowances
Communication expectations
Client responsibilities
Confidentiality requirements

Contract Terms Take Precedence

The project agreement issued for each client engagement serves as the governing document for the work being performed.

Any services provided by Natalia Matulessy are subject to the terms and conditions outlined in the signed agreement.

In the event of any inconsistency between information published on this website and a signed client agreement, the signed agreement will take precedence.