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Privacy Policy

NM Transcriptions is committed to protecting the privacy and confidentiality of all clients, recordings, transcripts, and personal information shared through this website and during project delivery.

Information Collected

Information may be collected when you:

  • Submit a contact form.
  • Request a quotation.
  • Upload audio or video files.
  • Communicate via email or messaging platforms.
  • Purchase transcription services.

Information collected may include your name, email address, organization name, project details, recordings, transcripts, and related project materials.

How Information Is Used

Information is used solely for legitimate business purposes, including:

  • Preparing quotations.
  • Providing transcription services.
  • Communicating about your project.
  • Delivering completed transcripts.
  • Providing customer support.

Personal information is never sold, rented, or shared with unrelated third parties.

Confidentiality

Client confidentiality is a core part of every transcription project.

  • Recordings and transcripts are handled confidentially.
  • Files are used only for project completion purposes.
  • Client materials are never publicly shared.
  • NDA-ready support is available upon request.

Data Security

Reasonable technical and administrative measures are used to protect client information and project files.

  • Secure file transfer methods are used every time.
  • Access to project materials is limited.
  • Files are stored only for necessary business purposes.
  • Confidential information is handled with utmost care throughout the workflow.

Payment Information

Payments are processed through third-party payment providers such as PayPal and Upwork.

  • Payment information is not stored on this website.
  • Payment providers maintain their own privacy and security policies.
  • Clients should review the privacy policies of those providers when applicable.

Questions About Privacy

If you have questions regarding this Privacy Policy or the handling of your information, please contact:

  • Email: hello@nataliamatulessy.co
  • Website: www.nataliamatulessy.co

Privacy Commitment

NM Transcriptions respects the confidentiality of all recordings, transcripts, research materials, interviews, and client communications. Information provided for transcription services is used solely for project delivery and professional business operations.

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